Privacy policy

This Privacy Policy describes how Tailekoo ("we", "us", "our") collects, uses, and protects your personal information. By using our website and making a purchase, you agree to the practices described in this policy.

1. Information We Collect

  • Personal details you provide: name, email address, shipping address, billing address, phone number.
  • Order information: products purchased, order history, and payment (processed by our secure payment partners; we do not store full card details).
  • Technical data: IP address, browser type, device type, and cookies/analytics data.

2. How We Use Your Information

  • To process and fulfill your orders, including shipping and delivery.
  • To communicate with you about your order, account, or customer service.
  • To improve our website, products, and services.
  • To send you marketing communications if you have opted in (you may opt out at any time).

3. Sharing of Information

We do not sell your personal information. We may share your information with trusted third-party service providers who assist us, such as payment processors, shipping and logistics partners, email and communication platforms, and analytics providers. These partners are only permitted to use your information to provide their services and are required to keep it confidential.

4. Cookies

We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can control or disable cookies through your browser settings. However, some features may not function properly without them.

5. Legal Basis for Processing

  • Performance of a contract (to process and deliver your orders)
  • Legitimate interests (to improve our services and prevent fraud)
  • Consent (for marketing communications, which you may withdraw at any time)
  • Legal obligation (where required by law)

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Data Security

We take reasonable measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.

8. International Data Transfers

As we operate internationally, your data may be processed outside of your country of residence, including in countries that may have different data protection laws. Where your data is transferred outside the EEA, we take appropriate safeguards in accordance with applicable law.

9. Your Rights (EU/EEA - GDPR)

If you reside in the European Economic Area (EEA) or the United Kingdom, you have the right to access, rectify, and erase your personal data, restrict or object to processing, data portability, withdraw consent at any time, and lodge a complaint with your local supervisory authority.

10. Your Rights (California - CCPA/CPRA)

If you are a California resident, you have the right to know the personal information we collect and how it is used, request deletion of your personal information, opt out of the "sale" or sharing of your personal information, correct inaccurate personal information, and not be discriminated against for exercising your privacy rights.

To exercise any of these rights, contact us at tailekoo@outlook.com.

11. Contact

If you have any questions about this Privacy Policy, contact us at tailekoo@outlook.com.

Effective Date: September 4, 2026